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Brand and Positioning

Positioning is the decision about what you are, for whom, and instead of what. Brand is what people carry away from every encounter with the company. Founders often treat both as a later, cosmetic exercise, which is how a product ends up hard to explain in a sentence. The concepts here cover the choices that make a company legible to the people you want and, deliberately, uninteresting to everyone else.

3 concepts in Brand and Positioning

  • PositioningThe context you set for your product, what kind of thing it is, who it is for, and what it should be compared against.
  • Tagline vs. Value PropositionA value proposition states what a specific customer gets and why it is worth switching for; a tagline is a short memorable phrase built on top of it. Writing the tagline first produces slogans that decorate a decision nobody has made.
  • Tone of VoiceThe consistent register a company writes in across every surface, from product copy and emails to error messages and sales conversations, expressed concretely enough that two different people writing on the same day sound like the same company.

Other topics

  • Customer Discovery
  • Market Sizing and Pricing
  • Competitive Analysis
  • Go-To-Market
  • Product and Building
  • Hiring and Team
  • Fundraising
  • Startup Metrics and Finance
  • Legal and Compliance
  • Operations

Not seeing what you need?

A single term or a whole area we have not covered yet. Both are useful, and what founders ask for is how we decide what to write next.

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